Each product page includes a detailed size chart (in both metric and imperial measurements). We recommend measuring yourself before purchasing and comparing against the chart to choose the correct size.
We do cover:
• Defective products
• Manufacturing errors (size, color, or design different from what was ordered)
If you receive a product with any of these issues, please contact us at lapulperia2k@gmail.com within 14 days of delivery, including photos of the product and the issue.
What do we do in these cases?
While we don’t offer returns or exchanges for incorrect sizing, we understand that mistakes can sometimes happen on our end during production or shipping. In these cases, we’ll evaluate each situation individually and may offer a solution, such as a personal discount code for your next purchase.
Legal basis
In accordance with Section 312g(2) No. 1 of the German Civil Code (BGB), the standard 14-day right of withdrawal does not apply to goods manufactured according to the consumer’s personal specifications.
